What This Privacy Policy Covers
Sagjili com takes the privacy of Filipino players seriously. When you register, deposit, place bets, or contact our support team, you share personal information with us. This policy explains clearly what we collect, why we collect it, how we protect it, and when — if ever — we share it with others.
This policy applies to all personal data processed in connection with the sagjili com platform, including through our website and mobile browser experience. It applies to registered players, individuals who have started but not completed registration, and visitors to the site.
By registering an account or continuing to use sagjili com, you confirm that you have read this privacy policy and understand how your data is handled. If you do not agree, please discontinue use of the platform and contact support to request account closure.
How Sagjili Com Protects Your Privacy
Six key commitments that shape how sagjili com handles player data every day.
SSL-Encrypted Connections
All data transmitted between your device and sagjili com is encrypted via SSL. Whether you're registering, depositing, or accessing your account history, your connection is secured end-to-end against interception.
Data Collected Only for Purpose
Sagjili com only collects personal information that is genuinely needed to operate your account, verify your identity, process payments in PHP, and keep your account secure. We do not collect data for the sake of it.
No Selling of Personal Data
Sagjili com does not sell, rent, or trade your personal information to third-party marketers. Data shared with external parties — such as payment processors — is strictly limited to what is required for the specific transaction or service.
KYC Documents Handled Securely
Identity documents submitted for KYC verification are stored in a restricted system with access limited to authorised personnel handling account verification only. Documents are not accessible to general platform staff or shared with third parties outside of legal obligations.
Limited Internal Access
Access to player personal data within sagjili com is restricted on a need-to-know basis. Support, payments, and compliance teams have defined access levels. Data is not accessible to staff without a legitimate operational reason.
Your Rights Are Respected
Filipino players have the right to access their data, request corrections, ask about how data is used, and in certain circumstances request deletion. These rights can be exercised by contacting our support team directly at any time.
What We Collect
When you use sagjili com, we collect the following categories of personal information:
| Category | Examples | Why Collected |
|---|---|---|
| Identity data | Full name, date of birth, nationality | Account registration, age verification, KYC |
| Contact data | Email address, phone number, address in Philippines | Account communication, OTP, KYC |
| KYC documents | Government-issued ID, proof of address | Identity verification before withdrawal |
| Financial data | Deposit and withdrawal amounts, payment method references | Transaction processing, fraud prevention |
| Usage data | Betting history, games played, session times | Account management, responsible gaming monitoring |
| Technical data | IP address, browser type, device type | Security, fraud detection, platform optimisation |
We do not collect sensitive personal data such as racial or ethnic origin, religious beliefs, or health information, except where required to support responsible gaming obligations (such as noting a self-exclusion request).
How We Collect It
Personal information reaches sagjili com through the following channels:
- Directly from you — when you register, complete KYC, make a deposit, contact support, or update your account settings.
- Automatically — when you access the platform, our systems collect technical data including your IP address, device type, browser version, and session activity. This happens via server logs and standard web technologies.
- From payment providers — when you make a deposit or request a withdrawal via GCash, Maya, or Philippine bank transfer, transaction reference data is shared between the payment provider and sagjili com to confirm and process the transaction.
- From third-party identity verification services — where we use external services to assist with KYC document checking, those services may share verification results with us in accordance with their own privacy terms.
How We Use Your Data
Sagjili com uses the personal information we hold for the following purposes:
- To create, manage, and secure your player account.
- To process deposits and withdrawals in Philippine Peso via your chosen payment method.
- To verify your identity through KYC before approving withdrawal requests.
- To send you account-related communications — including OTP codes, transaction confirmations, and security alerts.
- To detect and prevent fraud, money laundering, and other illegal activities.
- To monitor betting patterns for responsible gaming purposes, including identifying potential problem gambling indicators.
- To improve the platform — using aggregated, non-personally-identifiable usage data to understand how players interact with the site and where improvements can be made.
- To comply with legal and regulatory obligations applicable to sagjili com's operations.
We do not use your personal data to make automated decisions that significantly affect you without human oversight. We do not use your data for targeted advertising outside the sagjili com platform.
Data Storage & Security
All personal data collected by sagjili com is stored on secure servers with access restricted to authorised personnel only. The following security measures are in place:
- SSL/TLS encryption for all data in transit between your device and the platform.
- Encryption for sensitive data stored at rest, including payment details and identity documents.
- OTP-based two-factor authentication for all account logins.
- Regular security audits and access controls reviewed on a defined schedule.
- Defined incident response procedures in the event of a data breach.
In the event of a data security incident that affects your personal information, sagjili com will notify affected players as soon as reasonably practicable and take all appropriate steps to contain and remediate the incident.
Despite the measures above, no online platform can guarantee absolute security. We encourage you to use a strong, unique password for your sagjili com account and to keep your login credentials confidential.
How Long We Keep Your Data
Sagjili com retains personal data for as long as is necessary for the purposes described in this policy, or as required by applicable legal obligations. As a general guide:
- Active account data — retained for the duration of your account being active on sagjili com.
- Transaction and betting records — retained for a minimum period after account closure in line with financial record-keeping and anti-money-laundering obligations.
- KYC documents — retained for a defined period after account closure as required by applicable verification and compliance standards.
- Support correspondence — retained for a reasonable period to allow for follow-up and dispute resolution.
When data is no longer required and there is no legal obligation to retain it, it is securely deleted or anonymised so it can no longer be attributed to an individual.
Cookies & Tracking
Sagjili com uses cookies and similar web technologies to support the operation of the platform. Cookies are small data files stored on your device by your browser when you visit the site.
The types of cookies used on sagjili com include:
- Essential cookies — required for the platform to function. These include session cookies that keep you logged in during your visit. Disabling these will prevent the platform from working correctly.
- Security cookies — used to detect fraudulent activity and protect account integrity, including OTP session management.
- Analytics cookies — used to understand how players navigate the platform in aggregate. This data is anonymised and used only to improve platform performance and layout.
- Preference cookies — store your platform settings to provide a consistent experience across sessions.
You can control cookie settings through your browser. Note that disabling essential cookies will affect your ability to use sagjili com. We do not use cookies to track your activity on other websites or serve advertising outside the platform.
Your Rights
As a player on sagjili com, you have the following rights in relation to your personal data:
Right to Access
You can request a copy of the personal data sagjili com holds about you at any time.
Right to Correction
If any of your personal information is inaccurate, you can request that it be corrected through your account settings or via support.
Right to Deletion
In certain circumstances, you may request that your personal data be deleted. Note that legal retention obligations may prevent full deletion of some records.
Right to Information
You can ask us to clarify how specific data is being used, who it has been shared with, or why it is being retained.
Right to Object
You can object to certain uses of your data, including processing for marketing purposes if such communications are ever introduced.
Right to Portability
Where technically feasible, you can request your data in a structured, commonly used format for portability purposes.
To exercise any of these rights, contact our support team at [email protected]. We will respond to all data rights requests within a reasonable timeframe. Some requests may require identity verification before we can proceed.
Minors
Sagjili com is strictly for individuals aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that an account has been registered by a minor, the account will be immediately suspended, all balances forfeited, and the account closed.
If you are a parent or guardian and believe that a person under 21 has registered on sagjili com, please contact us immediately at [email protected] so we can take appropriate action.
Age verification is a mandatory step in the KYC process for all accounts before withdrawal is enabled. This is one of the primary controls sagjili com uses to prevent underage access to the platform.
Changes to This Policy
Sagjili com may update this privacy policy from time to time. When material changes are made, the "Last updated" date at the top of this page will be revised. For significant changes that affect how we process your personal data, we will endeavour to notify registered players through their account or registered email address.
Continued use of the sagjili com platform after a revised policy has been published constitutes acceptance of the updated terms. We recommend reviewing this page periodically so you are always aware of how your data is handled.
For any questions about this privacy policy or about the data sagjili com holds about you, please contact us at [email protected] or visit the FAQ page for common queries.
Other Sagjili Com Policies You Should Know
Terms & Conditions
The full rules that govern your account, betting activity, payments, and use of the sagjili com platform. Read the complete document at the Terms & Conditions page.
Responsible Gaming
Tools, resources, and guidance for managing your betting activity on sagjili com. Visit the Responsible Gaming page to access deposit limits and self-exclusion options.
FAQ
Quick answers to common questions about sagjili com accounts, deposits, withdrawals, and platform access. Visit the FAQ page for the full list of answered queries.